Feedback from our clients
The team at Jetstor has been great to work with. Their storage hardware is dependable and easy to use and their support is very responsive and willing to help!
JetStor helped us spec out the exact hardware we needed. Their price on hard drives and overall JetStor solution couldn’t be beat by any of our other suppliers and everything arrived quickly and in good condition. The interface for the JetStor 812S was intuitive and I had it up and humming in a single evening. Very happy with the product and service so far!
Prompt, proactive, reliable! JetStor units and customer service is top notch, would highly recommend.
We have been using multiple generations of JetStor platforms for over 15 years, with over 6PB of storage capacity across the hospital. Over the years, we experienced only a few drive failures, all promptly replaced through JetStor's next-day service. Whenever an issue arises, the support team responds within minutes, ensuring seamless operations. Thanks to JetStor's reliability, we have never lost data. Additionally, the cost per TB remains exceptional, making these platforms an indispensable part of our infrastructure. Our experience with JetStor has been remarkable, and we look forward to relying on their solutions for many years to come.
I’ve worked with top-tier storage vendors and (decades ago) have ‘hand-built’ some of the earliest RAID (1!) implementations. It would be hard for me to point to a better working partner than the team at JetStor. It is not a large, multi-tier team, but they are definitely results-oriented, innovative, creative, and quite capable.
Great performance on All Flash JetStor XF3126, punching way above its price point. Does everything expected of a modern storage unit. Very pleased with the unit for about a year now and support has been great as well, thanks to everyone at JetStor.
I am impressed with the quality and the reliability of the JetStor products. I also received good technical and sales support from JetStor. In 2012 the Computer Science department at Emory University purchased several JetStor RAID SAS 716F storage arrays. Each array has 16 bays, an 8Gbit Fibre Channel interface and sixteen 3TB SATA disk drives. The JetStor 716Fs have been very reliable. We have been using the JetStor 716Fs for twelve years in production and there was only one minor issue during this time, which was resolved by tech support.
We have over a petabyte of data, and predominantly use JetStor fiber channel storage. JetStor is dependable, and robust; we have production units that are a decade old. The units are also simple to install and configure. And the support is amazing; they respond on weekends to my non-urgent requests, and work until the problem is resolved.
Our Jetstor unit continues to serve its function perfectly - I wouldn't hesitate to recommend it to anyone looking for inexpensive, reliable and fast block storage.
We have had zero issues with our JetStor All Flash Storage and it is performing just as fast as our Pure Storage array. The JetStor team has always been quick to respond to our questions. JetStor Flash arrays offer an amazing price performance ratio.
JetStor units shipped faster than we expected. They arrived within a couple of days, we plugged it in, and were using it within minutes of unpacking. Professional service and quality product. We have been running JetStor for over three years with no issues at all and now have 4 JetStor chassis with over 500TB under management.
Installed another JetStor unit, couldn't be more happy with it. Very straight forward install, features just work and performance was amazing. Not to mention it was a fraction of the price compared to other vendors. Will definitely be using JetStor again!
JetStor went above and beyond to work within my limited academic budget, making it possible for me to acquire the equipment I needed. JetStor truly goes the extra mile, and I highly recommend them for anyone needing reliable, supportive service and storage solutions.
We've been using Jetstor products in our IT, Dev and Production environments over a decade now, for everything from simple block storage for backups to handling mission-critical VM/Container images for real-time applications. These are easily the most reliable disk systems I've used, outlasting products from EMC and NetApp while costing far less. In the rare cases where there has been a problem (like crushing a data cable during a colo move), tech support has been great.
